Site Map Our Services User Tools News & Notices Software Downloads Support Forum Chat Rooms Links

Office Hours

These new hours become effective December 28'th 2007

Our office and tech. support hours are as follows:

NOTE: The 2:00PM closing time listed below is an estimate. Megatron Data Systems no longer has a hired support staff. One of the owners of the company now handles support. Owners of the company have pushed all appointments to the afternoon hours to free up the morning hours. This unfortunately means that the afternoon schedule is unpredictable. The 2:00pm time is the average closing time. Support is sometimes still available past that time and sometimes not.

Day

Office Hours

Technical Support

Sunday Closed Closed
Monday 8:00am to 2:00pm 8:00am to 2:00pm
Tuesday 8:00am to 2:00pm 8:00am to 2:00pm
Wednesday 8:00am to 2:00pm 8:00am to 2:00pm
Thursday 8:00am to 2:00pm 8:00am to 2:00pm
Friday 8:00am to 2:00pm 8:00am to 2:00pm
Saturday Closed Closed

Megatron Data Systems offices are closed on Saturday, Sunday, and most of the holidays.

NOTE: Messages left after hours, on the weekend or on holidays will not be received or returned by our staff until the next business day. Calls are not returned on weekends or holidays.

If it is an emergency and you can still get online, then send us an email at customerservice@mtdata.net describing your problem with as much detail as possible including what version of windows or MAC OS your running. Or if your email is not working try our support forums. These are the only 2 areas monitored from time to time over the weekend.

Hours of each employees shift

Betty Ringwood Owner
Telephone Tech Support
Personal Manager
Billing - Accounts Payable
Advertising
Treasurer
CFO
Mon-Fri from 8:00am to 2:00pm. *

* Afternoon hours fluctuate greatly. See note above for reason.

Dean Bassett Jr. Owner
Computer Repairs and New Computer Builds.
Systems Administrator
Software Developer
Web Master
President
CEO
Varies throughout the day.
Rarely available.
Angie Lovelin Owner
Company Clerk
Not in office.

All times listed are in Eastern Standard Time.

© 2005 Megatron Data Systems, 6 Jacksonville Road, Colrain, MA 01340
Phone: 413-624-3002       Fax:  413-624-3486      Email:  customerservice@mtdata.net